This 2-day hands-on course where students with some Scrum experience will learn how to integrate modern UX practices, (UX is more than UI) into the way they are working in Scrum and how to work most effectively within Scrum Teams. Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in class.
Over the 2 days, students will learn UX techniques that work most effectively with Scrum Teams. In addition, you will learn practical tools and practices to best work with customers and their feedback to deliver higher value in the customer’s eyes with Scrum Teams without changing Scrum.
This is an excellent training for everyone who works on a product team (engineers, product managers, etc): technology teams work better when they’re collaborating across disciplines and specialities. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.
Who Should Attend
Scrum Masters, Product Owners and anyone involved in delivering the product (engineers, product managers, etc) as technology teams work better when they’re collaborating across disciplines and specialities. People who know UX will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog.
Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of “Done”, Backlog prioritization and delivering “Done” Increments every Sprint. You will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value each and every Sprint using Scrum.
- Understand how cross-functional Scrum Teams can include UX specialists
- Learn to account for, manage, prioritize and include UX work in the Backlog
- Explore how to balance discover and delivery within a Scrum Team
- Know how Scrum Teams create customer feedback loops within a Sprint
- Ensure customer insight is included in Scrum events and decision-making
- Communicate the Definition of “Done” in a world of continuous learning
- Understand how Scrum with UX enhance continuous learning
- Framing work as problems to solve
- Outcomes over outputs
- Managing UX work in Scrum
- Focus on users
Certification & Assessments
All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) assessment. Class participants who attempt the PSU I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.
Frequently Asked Questions
What is included in the price?
The price includes course materials, the PSU I assessment and lifetime certification from Scrum.org. Also we offer you breakfast, lunch drinks and sweets during the sessions.
How do I achieve the Professional Scrum with User Experience I (PSU I) certification?
The PSU I certification is achieved by taking and passing an online assessment in your own time following the course. It can be taken from any internet connected computer.
What is required to achieve the Professional Scrum with User Experience I (PSU I) certification?
The PSU I assessment is comprised of multiple choice questions that must be completed in 60 minutes. The pass mark is 85%. The course fee provides up to 2 attempts at the PSU I assessment.
What are the course hours?
Courses start at 09:00 and finish at 17:00 each day.
How should I prepare for the course?
The only preparation required is to read the Scrum Guide.
I'm not sure if I have enough experience to take the course. What should I do?
Email the trainer at firstname.lastname@example.org and he will advise you.
Can I claim PMI PDU credits for attending the course?
Yes. You can claim 14 PDU's for attending a course.
Where can I contact the trainer with further questions?
You can email Simon at email@example.com.
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